Privacy policy

At INPC Physical Therapy, the privacy and security of patient’s data and records will be of immense value to us. This privacy policy provides legal information on user engagement with our website and services to explain how we use, store, release, and protect your data.

The terms ‘we’ and ‘our’ refer to INPC Physical Therapy with two clinics in Indianapolis, (Shadeland Ave, and Shore Drive). The terms “you” and “your” refer to the patient or individual interested in or reading this document.

Information we collect

We obtain personal information during your use of our website or request of our services. During the registration process, the following details may be collected:

  • Your full name, address, date of birth and identity, email address, and contact number.
  • Medical history includes information concerning a patient’s health
  • Insurance information (if applicable)

These details are not collected if you fail to register or avail of services, as stated above. However, you can be sure that you are safe with us and we may only capture your IP and MAC addresses when using our website.

Use of your information

Your personal information remains crucial in INPC Physical Therapy as it enables the achievement of promising care and services. We use this information to:

  • Offer personalized treatment services and programs when your goals are on recovery and health.
  • Support insurance management for efficient benefits deliverance
  • Provide an efficient billing system, scheduling tasks, and communication process.

Third-party information disclosure

Here, at INPC Physical Therapy, your personal information will always be kept confidential within our practice. Any submitted information regarding your name and phone numbers will not be released to any third party, except to a court of law that has issued a warrant.

Children’s privacy policy

According to the current legislation, we do not gather information from children or other individuals who cannot be considered adults. If any such detail that may favor the minor has been included without knowledge, we will immediately delete it.

Your rights as a patient

As a valued patient, you have specific rights concerning the information you share with INPC Physical Therapy:

  • You can ask for edits or modifications on any possible wrong or old data: personal, medical, or health.

  • You may tell us not to use or disclose your information for payment, bill, insurance, or other related purposes.

  • You have the right to request information on stored data about you.

  • For your sensitive medical and health information, you can select your preferred secure means of communication to receive such records.

  • In the unlikely situation of a data security breach, we will immediately notify you.

Website terms of use

  • This website provides general information. For further details, please contact or visit the nearest branch of INPC Physical Therapy.

  • The content of the site may be updated or changed from time to time without any prior notice.

  • We constantly work for accuracy yet cannot assure the lack of mistakes across website content as stated by full legal disclaimers.

  • External hyperlinks disseminated on this website are provided strictly for convenience. Third-party contents are not recommended by INPC Physical Therapy or taking any responsibility for the same.

Policy updates

This information privacy policy shall be amended or updated at the discretion of INPC Physical Therapy only. Changes may be made as deemed necessary, and all the registered patients will be informed through their registered contact in case of any major adjustments to any of the statements.